20.08.2012
Conflict and Negotiation Management
Zeit:
13.11.2012
09:00 h
- 13.11.2012
16:30 h
Ort:
Barfüßertor 2, BT 1
Referent/Beteiligte:
Dr. Dirk Palm
Weitere Informationen:
Conflict and Negotiation Management
(1 LP)
Synopsis
1. Conflict diagnosis
- Understanding conflicts
- Mindmapping as a tool for understanding the roots of a conflict
- Adressing conflicts- The escalation pattern
2. Solving conflicts
- Conflict situations - reactions to conflicts
- Conflict management styles- Talking through conflicts in an efficient way
3. Negotiating different positions
- Communication techniques
- Understanding your partner's position
- Handling critical remarks
- Your personal toolkit for managing negotiations
Registration:
The seminar is limited to 15 participants.
! New ! Obligatory registration via course booking system.
Please click here.
With your registration a registration fee becomes due:
Participants of professional certificate: 25 Euro,
Participants of a single certificate: 30 Euro,
External participants: 50 Euro.
Information on the registration formalities (including payment) can be found in our FAQ.
EcoSkills is funded by the European Social Fund and by the State of Hesse.
Veranstalter:
EcoSkills - Economic and Business Soft Skills
Kontakt:
Dr. Carolyn C. Becker
Tel.: +49 6421 2821731
E-Mail
