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20.08.2012

Conflict and Negotiation Management

Zeit: 13.11.2012 09:00 h - 13.11.2012 16:30 h
Ort: Barfüßertor 2, BT 1

Referent/Beteiligte:

Dr. Dirk Palm

Weitere Informationen:

Conflict and Negotiation Management


(1 LP)
 

Synopsis

1. Conflict diagnosis

  • Understanding conflicts
  • Mindmapping as a tool for understanding the roots of a conflict
  • Adressing conflicts- The escalation pattern
 

2. Solving conflicts

  • Conflict situations - reactions to conflicts
  • Conflict management styles- Talking through conflicts in an efficient way
 

3. Negotiating different positions

  • Communication techniques
  • Understanding your partner's position
  • Handling critical remarks
  • Your personal toolkit for managing negotiations


Registration:

The seminar is limited to 15 participants.

! New ! Obligatory registration via course booking system.

Please click here.

 


With your registration a registration fee becomes due:

Participants of professional certificate: 25 Euro,

Participants of a single certificate: 30 Euro,

External participants: 50 Euro.



Information on the registration formalities (including payment) can be found in our FAQ.

 

EcoSkills is funded by the European Social Fund and by the State of Hesse.

 

Logos: ESF und Hessen

Veranstalter:

EcoSkills - Economic and Business Soft Skills

Kontakt:

Dr. Carolyn C. Becker
Tel.: +49 6421 2821731
E-Mail

Zuletzt aktualisiert: 30.10.2012 · Lienaert

 
 
 
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