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Android (recommended, automatic with geteduroam-App)

  • Entry requirements

    - You have the login credentials for your university account (Staff or Students).

    - Operating system: Android should be on the latest version available for your device.

    - An existing internet connection on the device (mobile data, hotspot or other WiFi).

    - Root certificate: The T-Telesec Global Root Class 2 certificate must be available and installed (see root certificate).

Removal of previous configuration

If your Android device is already logged into eduroam, the old configuration must first be removed before installing the current profiles. To do this, proceed as follows: 

1. Settings → Connections → WiFi . There, tap and hold the eduroam entry briefly until a new window opens.
2. Remove the network.
- Depending on the device manufacturer or Android version, the menus may differ.
3. As soon as your Android device no longer connects to eduroam, you can continue with the new setup described in the following section.

Setting up/Adding the configuration profile

To automatically configure your Android device for WiFi access, please use the "CAT" tool (Configuration Assistant Tool) provided by eduroam. 

1. Establish an Internet connection by other means (hotspot or guest WiFi at one of the HRZ contact points).
2. Download the geteduroam app from the Google Play Store.

3. Open the app and select Philipps-Universität Marburg as Organization and your user group (Students or Staff) as Profile.
- If the user group does not work on your device, select the TTLS-PAP Students/Staff profile.

4. Enter username and password.
- Students: username@students.uni-marburg.de
- Staff: username@staff.uni-marburg.de

Please note: The eduroam username is not an e-mail address, despite the similarity. Aliases such as firstname.lastname@staff.uni-marburg.de do not work!

5. Save the networks.
- Note: If you are unable to confirm the "Save" button, use the device in landscape mode.

6. You should now be connected to the WiFi.

If the connection does not work, please contact the helpdesk team:
e-mail:
phone: +49 6421 28-28282
Please include your username (uid) and the WiFi-MAC-address of the device with your inquiry.
All contact points for help and advice can be found at:
https://www.uni-marburg.de/en/hrz/help-and-advice/contact-points

  • Data privacy

    Never hand out your password and/or personal data to employees of the helpdesk team or the HRZ! 

    Please make sure that your personal login data (username and password of the Uni-Account) are not stored on the servers of your service provider. Otherwise there are serious security risks! Please follow the corresponding instructions in the manual. 

    Please note that the use of applications and services on mobile devices always poses a risk to your personal data. Further information on data protection on mobile devices can be found on the website of the Hessian Data Protection Commissioner.

  • Troubleshooting

    The following overview offers simple solutions for possible problems when using the WiFi networks of the Philipps-Universität Marburg. If the solutions listed do not help, please send an e-mail to .

    Problem Possible causes and solutions
    The SSID eduroam is not listed.
    • The WiFi adapter on your Android device is deactivated. Activate the WiFi adapter Menu → Settings → Wireless and networks → Wi-Fi.
    • You are not in the WiFi reception area of the Philipps-Universität Marburg. You can find an overview of the WiFi  hotspots available at the university in the following list: WiFi hotspots (Uni-Internal/GER)
    No network connection can be established after logging in.
    • Username and/or password are incorrect. Please check your entries and try logging in again.
      Please enter your full username (e.g. Username@students.uni-marburg.de or username@staff.uni-marburg.de). You can check your password on the following website:
      https://admin.students.uni-marburg.de/info_user.html
    • The settings for the WiFi network and/or WiFi authentication are not correct. Make sure that the settings are correct.
    • The manually set certificate is incorrectly classified as untrusted by Android. Clearing the Android login and certificate memory should solve this problem. You must then reinstall the root certificate.
    Where can I find the Android version of my device?
    • Settings → System → Device info → Android version / Firmware version. Please note that the menus may differ depending on the Android version and device manufacturer.

As of: 2024-05