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Data Protection (Backup Service)

The University Computer Center uses a variety of methods toprotect your data, such as local backups (snapshots, sometimes several times a day), nightly backups on magnetic tapes and the retention of data on storage devices at several locations (Snapmirror, Ceph). All procedures serve different application scenarios, but exclusively to protect your data. When it comes to the recovery of data, the accessto stored data differs, depending on the procedure. Data thatis stored by you or your workgroup on network drives (e.g. drive H:) or Hessenbox is centrally saved and backed up by the University Computer Center. You can access this data independently. A description can be found on the page aboutthe file service or Hessenbox he. You should therefore preferably store your data on network drives or Hessenbox!

Locally stored data (usually drive D: or E:) or data on file servers in the departments and institutions are not backed up by default. To protect these data, the University ComputerCenter offers a nightly tape backup (backup service). With this procedure, the data is backed up regularly (once a night)on workdays (Mon - Fri). Only data that you have added or  
changed since the last backup will be stored (incremental backup). A maximum of 2 versions of a file is saved. Deleted files and the previous version of a file are kept on the backupserver for 90 days. You must request for a computer to participate in the backup service, see Forms. Additional software must be installed on the computer for this function, see instructions.

Target group



  • Central User Account (Staff Account) and/or Workstation Account (AD Account)
  • Local administrator or superuser rights (if necessary, have them set up by your department’s IT administrator)
  • Basic knowledge in the administration of the respective operating system
  • Register for participation in the central backup service via web form. You will receive an email with your registration and configuration data, which you must enter after installing the software.


In operation



  • Support and help

    Please address questions regarding data backup to . Please also include the name ofthe computer and a short, concise description of the problem.

  • Related Services

  • Worth knowing

    Information on the old University Computer Center website: Central Backup/Archive Service 
    The hardware of the entire archive/backup system consists of several components, which you can renew and expand as required. In detail, these are several servers (physical and virtual), different hard disk systems, a tape library and several Fibre Channel SAN switches to connect all single components. Furthermore, there are two fireproof safes for storing additional backup copies of all data. The number and type of storage locations in the tape library essentially determine the total storage capacity of the system. Currently, a Scalar i6000 tape library from Quantum with 1560 storage locations and 18 LTO-6 drives is in use. This results in a theoretical storage capacity of about 4 petabytes(uncompressed).