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  • Entry requirements

    - You have the login credentials for your university account (Staff or Students).

    - Operating system: Your device should be up to date, i.e. all updates should be installed.

    - An existing internet connection on the device (mobile data, hotspot or other WiFi).

Removal of previous configuration

If your MacBook is already logged into eduroam, the old configuration must first be removed before installing the current profiles. To do this, proceed as follows:

1. Open the settings (gears icon).
2. Now enter "profile" in the search field of the settings and check whether there is a profile with the name eduroam.
3. If yes, remove this profile.

4. Then check whether a connection to eduroam is still displayed under Network → Wi-Fi (green dot).

5. If this is the case, click on "Details" and then click on "Ignore this network". If necessary, repeat this step until all manually entered WiFi connections to eduroam have been removed.
6. As soon as your MacBook no longer connects to eduroam, you can continue with the new setup described in the following section.

Setting up the eduroam configuration profile

To automatically configure your Apple device for WiFi access, please use the "CAT" tool (Configuration Assistant Tool) provided by eduroam. 

1. Establish an Internet connection by other means (hotspot or guest WiFi at one of the HRZ contact points).
2. Start a browser of your choice (e.g. Safari) and go to The Philipps-Universität Marburg should already be set as your home institution. Then select the correct user group (Students or Staff) and download the configuration profile.

3. After downloading the file, switch to the downloads folder and double-click on the profile file.

4. Now you need to install the profile. Enter your username and password.
- Students:
- Staff:

Please note: The eduroam username is not an e-mail address, despite the similarity. Aliases such as do not work!

5. You should now be connected to the WiFi.

If the connection does not work, please contact the helpdesk team:
phone: +49 6421 28-28282
Please include your username (uid) and the WiFi-MAC-address of the device with your inquiry.
All contact points for help and advice can be found at:

  • Data privacy

    Never hand out your password and/or personal data to employees of the helpdesk team or the HRZ! 

    Please make sure that your personal login data (username and password of the Uni-Account) are not stored on the servers of your service provider. Otherwise there are serious security risks! Please follow the corresponding instructions in the manual. 

    Please note that the use of applications and services on mobile devices always poses a risk to your personal data. Further information on data protection on mobile devices can be found on the website of the Hessian Data Protection Commissioner. 

As of: 2024-05