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iOS / iPadOS (Remove manual profile)

Removal of previous configuration

If eduroam access was previously set up using a manual configuration profile, you must first manually remove that profile before making any changes to the settings.

1. Open the settings (gears icon). 
2. Now check under General → VPN and Device Management whether there is a configuration profile with the name eduroam.

3. If so, open the configuration profile for eduroam and remove it.

4. Now open the WiFi settings under Settings → WiFi. 
5. Tap on "Edit" at the top right of the list and check whether eduroam has been removed. 
6. As soon as your device no longer connects to eduroam, you can continue with the new setup.

If the connection does not work, please contact the helpdesk team:
e-mail: helpdesk@hrz.uni-marburg.de
phone: +49 6421 28-28282
Please include your username (uid) and the WiFi-MAC-address of the device with your inquiry.
All contact points for help and advice can be found at:
https://www.uni-marburg.de/en/hrz/help-and-advice/contact-points

As of: 2026-08