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Reset Password for Applicants

If you want to reset your password for your applicant account, follow these steps.
This account is only valid for Marvin—you can recognize it by the prefix "app-" or "doc-"!

Reset Password

1. Go to the password reset page

Go to the following page:

2. Enter your username

Enter your full username in the "Username" field. 

Tip

If possible, copy the username directly from the email in which it was provided to you. Be careful not to copy any spaces along with it.

 3. Enter your date of birth

Enter your date of birth in the "Date of birth" field. The date can be entered in the following formats:

  • dd.mm.yyyy  (e.g., 31.12.2000)
  • mm/dd/yyyy (e.g., 12/31/2000)

Alternatively, you can click the calendar icon and select the day, month, and year there.

4. Answer the security question

Enter the answer to the security question (Captcha) displayed in the "Response to the security question" field. If you are unable to answer the security question, click the icon with the two circular arrows to load a new security question.

5. Request login credentials

Form for requesting login credentials with the following required fields: Username (example: "app-abcd1234"), Date of birth (example: "12/31/2000"). Security question (Captcha) with the prompt "Please enter 'Pizza'" and a corresponding response field. Two buttons: "Request access data for Applicant Account" and "Cancel".

The form should now be completely filled out. Please review your entries one more time. If all entries are correct, click "Request access data for Applicant Account".

6. Write down the security code

"Request login data" page. Warning: Please make a note of the security code displayed; you will need it later to set a new password. Security code displayed: 12345. Additional note: An email with further instructions will follow shortly; if you do not receive it within an hour, please contact the university.

In the next window, a five-digit security code will be displayed. Write down this code or copy it, as you will need it later on.

7. E-Mail mit Bestätigungslink öffnen

Email from marvin@uni-marburg.de to jordan.doe@example.com, Subject: "Your access to your university portal." Content: Welcome message to Jordan Doe on the Marvin Portal of Philipps-Universität Marburg. You can change your password by clicking a link; to do so, you’ll need the security code that was previously displayed. The link is valid for one hour. If the link isn’t clickable, copy it into your browser’s address bar. Note: This email was generated automatically; you cannot reply to it.

You will receive an email with the subject line "Your access to your university portal". Open the link included in the email. If you cannot find the email, first check your spam folder. If it is not there either, please make sure to check the email inbox associated with the address you originally used to register.

8. Enter the security code

Enter the security code you wrote down earlier in the "Security code" field.

Tip

If possible, copy and paste the security code to avoid typos.

 9. Set a new password

Enter your new password in the "New password" and "Repeat password" fields. The password must meet the following requirements:

  • Must be at least eight characters long
  • Must contain at least one uppercase letter
  • Must contain at least one lowercase letter
  • Must contain at least one number
  • Must contain at least one special character
  • Must not contain underscores (_) or spaces

Tip

Save your new password in a secure place, such as a password manager.

 10. Change Password

Screenshot of a green confirmation message with a checkmark icon and the text "Success: The password was changed successfully.” There is a close button (X) in the upper-right corner.

Click "Change password". Once the change has been successfully made, a green confirmation box will appear. This completes the password reset.

Sign in with your new password

11. Open Login

The login dialog in the Marvin Portal is open and offers two options: First, "Login with Uni Account" for students and staff. Second, in the section for Applicant and Doctoral candidate Accounts, the option "Login with Applicant Account" (Note: Username begins with app or doc). This second option is highlighted.

Click "Login" (1) in the upper-right corner. Then, in the window that opens, select "Login with Applicant Account" (2).

12. Benutzerkennung und Passwort eingeben

Login form for Applicant and Doctoral Candidate Accounts. Note: Username starts with app or doc. "Username" field with the example value "app-abcd1234." "Password" field (characters hidden, with an option to show them). "Login" button. "Forgot login data?" link.

Enter your username and your new password. Then click "Login".

Frequently Asked Questions

If you have any problems

For security reasons, the system always behaves the same way, even if you enter incorrect or nonsensical data. In this case, however, no password reset email will be sent. This is to prevent third parties from successfully testing login credentials. 

If you are still unable to reset your password after following our instructions, please send an email with a screenshot of the information you entered in Step 5 (Request Login Credentials) to . We will be happy to check whether the information you entered matches what we have on file or if there is another issue.