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Organizational and Corporate Communications

Corporate identity, corporate communications, continuous improvement process

The point at which social scientists frequently and successfully enter the broad field of “communications” is that of communications structures in organizations and companies. Alongside professionals from the fields of economics, communication studies, and psychology, it is often left to them to check the planned communication structure for consistency (“Is this even a structure?”) and suitability (“Does what we come up with effectively suit the people we want to reach?”). Borrowed knowledge from the aforementioned neighboring disciplines is helpful, but what is crucial is a passion for both quantitative and qualitative testing (“interviews”) of the claimed effectiveness of communications strategies. On the other hand, they are also masters of analyzing the consequences of communications: What effect do certain content and forms have on both the “sender” and the “receiver(s)”? How does communication affect individuals, society, and the communications structure as a whole? What is currently happening in the ”global village”? Here, sociologists work very closely with people from the media and communications sciences and, together with them, are often found in professions where the task is to observe mass global communications, develop common rules, and intervene to regulate if necessary.

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