Main Content

Social and Public Management

Collaboration, Assistance, Sociocultural Project Management, Social Economics

Nowadays, social, cultural, and public activities also need to be managed. These include unemployment support centers, workshops for people with disabilities, social services centers, village stores, secondhand furniture stores, clothing and food banks, youth centers, cultural cafés, community meeting places, and much more. Someone, sometimes alone, sometimes collectively, has to ensure that the institution runs smoothly, that it can achieve its goals, and that its employees are doing well. Yes, this also involves economic efficiency and effectiveness, budgets and monitoring, but not only in a monetary, profit-oriented sense. While in business administration, the “stakeholder value,” the value of all factors that affect a company, is one of many factors for successful management, it is precisely this value that plays a decisive role in social management. It is about submitting applications at the right time, knowing who processes the applications, maintaining the association’s structure alongside business operations, balancing the interests of volunteers and employees, resolving conflicts between different visitor groups, reporting to the board, and somehow keeping the whole thing attractive enough that people actually want to take advantage of what is on offer. Social management is the virtuoso playing of the strings of social networks, and who else could be trusted to understand this game but those who know social structures? To move from “understanding” to “doing,” there is still a lot to learn (conversation skills, leadership, project management), but the most important thing is to do “it,” to gain experience, from student council meetings to AStA parties to volunteer agencies.

Discover