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Instructions for two-factor authentication with app token (TOTP token)

The app token is a time-based one-time password token via authentication app on smartphone/tablet.

Activation and use of the app token

This only applies to you if you have received the app token by post or collected it in person.

  • Install an authentication app on your smartphone/tablet via the App Store or Play Store (e.g. 2FAS [recommended], Google Authenticator, Red Hat FreeOTP, Sophos Authenticator, SAP Authenticator, Microsoft Authenticator).
  • Set up a new token in the authentication app (e.g. via "Create token" or "+"). To do this, select the barcode/QR code scanning function integrated into the app for easy transfer of the token data.</li
  • Scan the QR code you have received. (You should now have a new entry in the authentication app.)
  • Please go to the activation page
  • Please agree to the terms of use and continue. A new form will appear
  • Enter your staff/student username. e.g. mueller
  • Select the appropriate user group (realm).
  • Now go to the field with the password and 2FA.
    First enter your password and then enter the displayed six-digit number from the authentication app directly behind it.
  • Then press the Activate button.

    Info:Please make sure that there is still enough time to process the code.

Creation of an app token (TOTP token)

  • To use the service, you have received an email with brief instructions on how to log in to the 2FA portal.
  • Install an authentication app on your smartphone/tablet via the App Store or Play Store (e.g. 2FAS [recommended], Google Authenticator, Red Hat FreeOTP, Sophos Authenticator, SAP Authenticator, Microsoft Authenticator).
  • Log in to the 2FA portal.
  • In 2FA portal you create a so-called app token (TOTP token).
    • To do this, select "Create token" in the menu and then select APP token.
    • A QR code appears.
  • Scan the displayed QR code with the authentication app on your smartphone/tablet.
  • You should now find a token labelled "Philipps-Universität Marburg" in the authentication app of your smartphone/tablet, which displays a new one-time password every 30 seconds based on the time.
  • You can now use the token to log in using two-factor authentication in future.</li

Login to two-factor authenticated services

  • Open the authentication app on your smartphone/tablet. The token "Philipps-Universität Marburg" shows you the currently valid one-time password.</li
  • In the web browser (e.g. Firefox, Chrome, Safari, Internet Explorer, Edge), call up the desired two-factor authenticated service.
  • Enter the following information in the login dialogue of the two-factor authenticated service:
    • Select your user name as usual.
    • Enter your user password (!) as the password, directly followed by the one-time password (!) read from the authentication app.
  • Confirm the login (e.g. with the Enter key).
  • You should now be logged in. If not, check your user name, user password and one-time password and try logging in again.</li
  • If you have problems logging in, please contact your local Windows or network administrator or the IT-Servicedesk des HRZ.

Use within Marvin

  • Only the one-time password is required for exam registration in Marvin
  • You can find detailed instructions in the Instructions 2FA for Marvin.

Suspending a token

Blocking a token (e.g. when leaving the university or losing the token) is done via