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Service Center

The Service Center manages the administration of courses and course participants. It keeps track of registrations and course payments, and creates and stores attendance lists and course certificates. This means that the Service Center is your primary point of contact for any inquiries about course organization (in room 024). Please be aware of the hours.

As a measure to prevent coronavirus SARS-CoV-2 infections please direct your requests to us by phone (06421-2821357 or 01512-1310920)or by (

Attention: The Service Center will stay closed on Friday, 14 June and Friday 21 June.

Day Opening Hours Service Center Available by phone
Monday 08:00 a.m. - 04:00 p.m. 08:00 a.m. - 04:00 p.m.
Tuesday 12:00 p.m. - 04:00 p.m. 12:00 p.m. - 04:00 p.m.
Wednesday 01:00 p.m. - 04:00 p.m. 01:00 p.m. - 04:00 p.m.
Thursday 08:00 a.m. - 04:00 p.m. 08:00 a.m. - 04:00 p.m.
Friday 08:00 p.m. - 04:00 p.m. 08:00 p.m. - 04:00 p.m.

Note: All times are Central European.

How do I get my course certificate?

  • Please, book a time slot in the ILIAS-Group "BUCHUNGEN ZERTIFIKATE" to pick up your certificate in person. (Please don't book a time slot before you have been notified by your teacher that the certificates are ready to be picked up.)
  • Alternatively, you may send us a stamped envelope or a mobile postage stamp (please note letter size) to receive a certificate by post.
  • You may also ask us for a scanned copy of your certificate via .

The Service Center is located at Biegenstraße 12, (35032 Marburg), room number 00 0240.

Staff members to contact:

Karin Dehnert